Customer Support Representative (NOT a remote job)
Part Time • Bee Cave
Customer Support Representative:
- Fast growing Inc. 5000 company looking for a reliable person who enjoys working with customers. This is a unique and rewarding position, part of a really great group of people that is focused on helping caregivers with technology, and best of all…we help families every day!
- The available support position is for 5 days a week: from 8am-5:00pm. In person training provided at our Spicewood location.
- We would love for you to have been a family or professional caregiver. We want someone long-term, who enjoys working with seniors and has some technology experience. There is NO selling or cold calls, just answering incoming customer calls describing our product to our customers, answering basic questions, troubleshooting and offering assistance with our products.
- After training, this position can be remote/hybrid if you have a quiet place to work and be professional, since you will be answering live support calls during your work hours.
- $18.00 per hour that will be increased upon successful completion of training and after 60 days to $20.00 per hour.
- The company is growing and there is room for opportunity in other areas of the company. We may ask you for other help, such as in our production department.
- Office staff and bookkeeping positions also available.
· Check us out on theoracare.com or apply by sending a resume to Jobs@Theoracare.com We look forward to hearing from you.
Compensation: $18.00 per hour
Who Are We?
With the Theora Care product line, Clairvoyant Networks is the first company to provide situational awareness for any caregiver using state-of-the-art Artificial Intelligence and Neural Networking. We are pleased to provide unparalleled Smart Fall Detection with our products, accurately detecting falls today, and predicting fall risk tomorrow. Our intuitive, cost effective products efficiently manage communications, location and situational data for any loved one, in devices that loved ones will use, and applications that help a caregiver understand what is happening when they are not there. Our caregiver applications include monitoring, data collection and analysis that can be used to inform health care recommendations by doctors and other professionals. Our caregivers are using Theora Care to provide better care to their loved one with more information around how, where and when a loved one might need attention.
Theora Care is built on Clairvoyant Networks’ AI / Neural Network platform that tracks movement, location and condition, monitors non-clinical conditions, makes person-related event and status data visible, analyzable and actionable. Clairvoyant’s platform is Software as a Service (SaaS) with the necessary Internet of Things (IoT) to collect data. In order to provide the next generation of situational awareness solutions, Clairvoyant Networks has created patent-pending innovations in Ultrawide Band (UWB), 2D and 3D asset and people tracking with accuracies down to centimeters.
Our Mission
Our Mission
Deliver situational awareness technology that is cost effective and widely used by families and professionals providing care for loved ones.
(if you already have a resume on Indeed)